Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using the DataBridgeCRM web platform, mobile applications, software tools, or APIs, you agree to be legally bound by these Terms of Service. If you are entering into this agreement on behalf of a business entity, you represent that you possess the full legal authority to bind such entity to these terms.

2. Platform Services

DataBridgeCRM provides cloud-based Software-as-a-Service (SaaS) business management products, including CRM modules (Hotel, Garage, Hospital, Real Estate, E-Commerce, School, Restaurant, Advocate, Courier, Billing POS), marketing tools (WhatsApp, Email, Social Media automation), and collaboration software.

3. Acceptable Use & Prohibited Conduct

When using DataBridgeCRM tools, you agree NOT to:

• Send unsolicited bulk messaging (SPAM), prohibited promotional broadcasts, or violate WhatsApp/SMS carrier terms.
• Upload, store, or transmit illegal, defamatory, harmful, or copyright-infringing content.
• Attempt to reverse-engineer, decompile, hack, exploit, or bypass platform security mechanisms.
• Resell, sublicense, or rent access to DataBridgeCRM to third parties without express written authorization.

4. Account Credentials & Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials and for all actions taken under your account. You must immediately notify DataBridgeCRM support of any unauthorized account access or security breach.

5. Intellectual Property Rights

DataBridgeCRM Ownership: All rights, title, logos, algorithms, source code, UI designs, and intellectual property remain the exclusive property of DataBridgeCRM.

Your Ownership: You retain complete ownership of all customer records, business databases, media, and raw content uploaded into your CRM instance.

6. Subscription Fees & Billing

Subscription plans are billed on a monthly or annual basis in advance. Applicable taxes (GST/VAT) will be added to invoice totals as mandated by applicable law. Non-payment of subscription fees may lead to temporary account suspension.

7. Uptime & Service Level Agreement

We strive to maintain a 99.9% platform availability target. Scheduled maintenance windows are performed during off-peak hours with prior notification via email or status banner.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes or legal claims arising under these terms shall fall under the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.